Frequently Asked Questions (FAQ)
A mortgage broker acts as an intermediary between borrowers and lenders. We assess your financial situation, find suitable loan options, and assist you through the loan application and settlement process, ensuring you get the best possible deal according to your needs and circumstances.
Using a mortgage broker can save you time and money. We have access to a wide range of loan products from various lenders, including those not directly available to the public. Our expertise allows us to find competitive rates and loan features tailored to your unique financial situation.
In most cases, our services are free to you because we are compensated by the lenders once your mortgage is settled. However, some situations may require a fee, particularly for complex cases or commercial lending. Any fees will be discussed and agreed upon upfront.
You will need to provide personal identification, proof of income (e.g., payslips or tax returns), information on current debts and expenses, and details about the property you wish to purchase. Additional documents may be required depending on your specific situation.
The loan approval process can vary significantly depending on the lender and your circumstances. Generally, it can take anywhere from a few days to a few weeks. We strive to expedite the process by ensuring your application is complete and accurate.
Yes, getting pre-approved is a wise step before you start house hunting. Pre-approval gives you a clear idea of what you can afford and shows sellers that you are serious about buying.
Yes, we can assist with refinancing your existing mortgage to secure a better interest rate or more favourable terms, consolidate debt, or access home equity for large purchases or investments.
Yes, we have loan solutions for self-employed individuals. These may require more detailed financial information and documentation to prove income stability and affordability.
Once your loan is approved, we will review the loan documents with you to ensure everything is in order. Following your agreement, the documents will be returned to the lender to prepare for settlement. We'll coordinate with the lender, your solicitor, and other parties involved to ensure a smooth settlement process.
We keep you updated throughout the entire process via your preferred communication method (email, phone, or text). You can also contact us anytime for an update or if you have any questions.
Our service does not stop at settlement. We are here to assist with any post-settlement queries and provide ongoing support, including reviewing your loan in the future to ensure it continues to meet your needs as circumstances change.